AI call coaching + recordings

I’m seeing a lot of AI call recorders recently, and that’s allowed me to start to differentiate them.

Today I’m looking at Spiky.ai, which seems to hit on all topics (a rarity for these new tools):

• records calls and gives you transcripts

• pulls out coaching based on what was/wasn’t said

• syncs up to a crm

• analyzes body language

• helps enrich, score, and qualify deals

It’s also one of the more cost effective options, with a free plan bumping up to $29/mo at the lower end. To go a little deeper into features:

1. Interactions → Insights: Analyzes non-verbal cues. This means you can better gauge how your prospects are feeling and adjust your approach accordingly.

2. Qualification: The tool assigns a score to deals/leads to help in qualification and prioritization.

3. Transcripts: It takes notes, gives action items, and transcribes it.

4. Coaching: The tool provides automated feedback and an academy that can help improve overall performance.

6. CRM Integration: It plugs into the most popular calendars, meeting tools, and CRMs.

Customer quote:

Drew Olsen, Head of GTM at Gynger.io, has seen great results with Spiky.ai. He points out that it has helped improve conversion rates and makes it easy to summarize next steps after meetings.

Overall, this is one to try!

Love,

Ryan Doyle