AI has come to restaurants

This one is slightly outside the box of B2B sales but it’s too cool not to share. I came across Encounter AI’s Product Hunt launch today.

Think of it as Gong, specifically for restaurant/retail. It captures audio from customer interactions and synthesizes that to gauge upsell performance, customer satisfaction, and issues.

Touted as “audio surveillance for multi-unit restaurant operators” I can see how this tech is probably going to come to a number of retail setups. Imagine using this type of tech to coach your door-to-door sales reps or for a pharmaceutical rep to get insight on their in-person convo.

Heck, imagine Uber using it to gauge driver/rider interactions.

Again, not the tightest correlation to B2B sales, but too cool not to share!

Love,

Ryan Doyle